diff --git a/docs/during/during_an_incident.md b/docs/during/during_an_incident.md index 145ae03..236bd66 100644 --- a/docs/during/during_an_incident.md +++ b/docs/during/during_an_incident.md @@ -79,8 +79,11 @@ You are there to support the TL in whatever they need. 1. Provide regular status updates in Slack (roughly every 30mins) to the executive team, giving an executive summary of the current status. Keep it short and to the point, and use @here. +1. Perform any remediations, checking graphs, analysis or investigating logs unless otherwse delegated by the TL. + 1. Follow instructions from the Team Leader. + ## Steps for Scribe You are there to document the key information from the incident in Slack, DoIT, our WiKi, etc.