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Created Persona 1: Daniel (The Cautious Traditionalist) (markdown)

ajones5876 2017-01-26 16:42:04 +00:00
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Persona1_Dev_Daniel
Daniel - The Cautious Traditionalist
Experience: Senior
Specialisation: Backend
CLI-Centric ‘traditional’ backend developer who prefers to do everything in the CLI (unless there are some useful visual representation).
Spends time in the log checking what has been going on, sometimes just for fun… Also an avid reader of the activity log - who has done what when?
Needs: Clear understanding of what is going on
Clarity of app performance
Clear understanding of why faults appear
Understand how to scale easily
Wants: Simple ways to scale and to take action
Be able to track what has happened and when
Be able to view everything that is public
Worries: Over complicated and unnecessary UI
Intrusive documentation on things he already knows
Difficulties to see issues that have occurred
We should (Our opportunity):
Give contextual nudges to explore platform further
Give non-intrusive indications of alternative and easier ways to complete his tasks
Scenario:
Dan receives an email notification about overuse on an instance and he wants to go and check this out and then take the appropriate action; he decides to SCALE.
As he does this, the platform educates him about what is going on and also informs him about other things he can do, such as how to set up auto scaling and other actions.
Flow:
Action
View (Screens)
Receives a notification about an issue e.g. overutilization.
Email
Opens link attached to notification
Project Landing - Instance List
Optional:
Switches to a service view
Project Landing - Grouped by service
Views a list of instances and sees the one (or more) have issues
Project Landing - Instance list
Click on quick actions to go to scale process
Project Landing - Quick Actions revealed
Clicks effected instance quick action to scale
Project Landing - Scale Instance Lightbox
Add new instance, status change of instance
Project landing - showing instances being created / status change
Optional:
Toggle Service view to see infrastructure connections
Project landing - Grouped by Service or Topology view
(Text needs to be edited in wireframes)
Checks to see if new instances is finished and whether everything is working OK.
Project landing
(Instance needs to be edited in wireframes)
Monitor Instances from a glance
Project landing
(Instance needs to be edited in wireframes)
Visuals of journey (screenflow):
Pdf link:
TBC
Marvel App link:
TBC