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Learning about the Spearhead Systems incident response process is an important part of being an effective on-call engineer at Spearhead Systens. This section goes over our training material for the various roles that are involved in our incident response, along with some additional information and training material from government agencies. Learning about the Spearhead Systems incident response process is an important part of being an effective member of the Spearhead Systems team. This section goes over our training material for the various roles that are involved in our incident response, along with some additional information and training material from government agencies.
## Training Guides ## Training Guides
Our training guides are split up by role, however you are encouraged to read through the training guides even for roles you don't belong to, as it can give you some good insight into how those people will be behaving during major incidents. Our training guides are split up by role, however you are encouraged to read through the training guides even for roles you don't belong to, as it can give you some good insight into how those people will be behaving during major incidents.
* [Incident Commander Training](/training/incident_commander.md) - The "IC" is the person who drives a major incident to resolution. They're the person who will be directing everyone else. * [Team Leader Training](/training/team_leader.md) - The "TL" is the person who drives a major incident to resolution. They're the person who will be directing everyone else.
* [Deputy Training](/training/deputy.md) - The Deputy is someone who supports the Incident Commander and can take over for them if necessary. * [Sysadmin Training](/training/sysadmin.md) - The Sysadmin is someone who supports the Team Leader and can take over for them if necessary.
* [Scribe Training](/training/scribe.md) - This is intended for individuals who will be acting as a scribe during an incident. * [Scribe Training](/training/scribe.md) - This is intended for individuals who will be acting as a scribe during an incident.
* [SME / Resolver Training](/training/subject_matter_expert.md) - This is relevant to everyone at Spearhead Systems who are on-call for any team. * [SME / Resolver Training](/training/subject_matter_expert.md) - This is relevant to everyone at Spearhead Systems who are on-call for any team or during projects.
## National Incident Management System (NIMS) ## National Incident Management System (NIMS)
Our incident response process is loosely based on the [US National Incident Management System (NIMS)](https://www.fema.gov/national-incident-management-system), which is described as, Our incident response process is loosely based on the [US National Incident Management System (NIMS)](https://www.fema.gov/national-incident-management-system), which is described as,
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If you want to learn more about NIMS, we recommend the [ICS-100](https://training.fema.gov/is/courseoverview.aspx?code=IS-100.b) and [ICS-700](https://training.fema.gov/is/courseoverview.aspx?code=IS-700.a) online training courses, which go over NIMS and the Incident Command System (You can also take an online examination after training in order to get a certificate from FEMA). There is also a wealth of [additional training material and courses from FEMA](https://training.fema.gov/nims/) on NIMS, which I would encourage you to look at. If you want to learn more about NIMS, we recommend the [ICS-100](https://training.fema.gov/is/courseoverview.aspx?code=IS-100.b) and [ICS-700](https://training.fema.gov/is/courseoverview.aspx?code=IS-700.a) online training courses, which go over NIMS and the Incident Command System (You can also take an online examination after training in order to get a certificate from FEMA). There is also a wealth of [additional training material and courses from FEMA](https://training.fema.gov/nims/) on NIMS, which I would encourage you to look at.
If you're based in the US and interested in taking a more active incident response role in your community, we recommend investigating your local [CERT programs](https://www.fema.gov/community-emergency-response-teams) (Community Emergency Response Teams). Many cities offer CERT training, after which you can volunteer as a CERT contributor within your community. Not only is it an opportunity to get real world experience with disaster response, but the skills you learn can be applied to everyday life too. Many cities offer CERT training, after which you can volunteer as a CERT contributor within your community. Not only is it an opportunity to get real world experience with disaster response, but the skills you learn can be applied to everyday life too.
Also take a look at the [Additional Reading](/#additional-reading) section on the home page. Also take a look at the [Additional Reading](/#additional-reading) section on the home page.